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Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information provided through our website.

By using our website or submitting your information through our pledge form, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect
Data Storage Location

We are based in the United Kingdom. Our web servers are hosted by Ionos, which complies with UK data protection legislation. For details, please see the Ionos Privacy Policy, available on the Ionos website.

Pledge Form Data

If you complete our pledge form, we collect the information you provide (such as name, email address, and pledge details). This data is used only to administer and promote the Car Free Day event.

Comments

If you leave comments on our site, we collect the data shown in the comment form, as well as your IP address and browser user agent string, to help with spam detection and site security.

Contact Form & Email Services

Information submitted via our website forms is processed by the WordPress email service and delivered using Mailgun. Mailgun provides secure email transmission and complies with applicable data protection legislation. You can read more in the Mailgun Privacy Policy, available on the Mailgun website.

These submissions are used solely for responding to enquiries and administering Car Free Day activities.

Analytics

We use Google Analytics to collect anonymous usage data about visitors to our site. No personally identifiable information is stored. You may opt out using the Google Analytics Opt-out Tool, available on the Google website.

Lawful Bases for Processing

We process personal data only where a lawful basis applies under the UK GDPR, including:

  • Consent – where you provide your information via the pledge form or contact form
  • Legitimate interests – such as ensuring site security and performance
3. Cookies

We use cookies (small text files stored on your device) to improve functionality and performance.

You may disable cookies in your browser.

Necessary cookies (all visitors):
  • cfduid – Used by Cloudflare for security

     

  • PHPSESSID – Identifies your session

     

  • IONOS_SESSID – Session handling for hosting environment (Ionos)

     

  • ROUTEID – Load balancing cookie used by Ionos to distribute traffic across servers

     

Additional cookies (logged-in users):
  • wp-auth – Authentication

     

  • wordpress_logged_in_{hash} – Verifies login status

     

  • wordpress_test_cookie – Ensures cookies function

     

  • wp-settings-[UID] – Stores user preferences

     

Analytics cookies (where enabled):
  • _ga, _gid, _gat – Google Analytics tracking identifiers

     

  • IONOS_ANALYTICS – Used by Ionos SiteAnalytics (if activated)
4. Who Can Access Your Data

If you complete the pledge form or contact form, your data may be accessed by:

    • System administrators

       

    • Event staff responsible for managing Car Free Day activities
5. Third-Party Access

We do not share your personal data with third parties except where required to deliver services (e.g. hosting or email providers such as Ionos and Mailgun).

6. Data Retention
    • Pledge form data is retained only for as long as necessary to promote and administer the Car Free Day event.

       

    • Contact form submissions are retained for customer service purposes only.
7. Security Measures

We use SSL/HTTPS encryption across our site to protect personal data. In the event of a data breach, we will take immediate steps to secure our systems, notify affected users, and where legally required, inform the ICO.

8. Your Data Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where processing is based on consent)
Complaints

You may lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
ico.org.uk
Tel: 0303 123 1113

If you have any questions about how your personal information is handled, please contact our Data Protection Officer at [email protected]

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies when visiting external websites.

10. Legal Disclosures

We may disclose your personal data where required to comply with law or valid legal processes. Any such disclosure will be made in line with the UK GDPR and the Data Protection Act 2018.